Water Damage Insurance

When it comes to water mitigation and flood & sewage cleanup services, no one does it better than certified technicians from Am-Cat Ems. We have teams standing by around the clock to take your call and dispatch teams at a moment’s notice.

Water Damage

When water damages your home or business, the damage it causes will continue to escalate the longer materials or personal possessions are allowed to remain wet. There are definite health risks involved with waterm damage. Long-term water damage can possibly lead to asthma problems and allergic reactions. By not taking immediate action you could put your own, and your family’s, health at risk. According to the Insurance Information Institute, between 2014 and 2018, water damage was the third most common reason for homeowners insurance claims. These losses included damage caused by water intrusion and freezing, as well as mold in certain circumstances. With an average loss of nearly $11,000, it’s easy to understand why so many contractors are eager to claim to be water damage restoration experts. But it’s important to make sure the company you hire is one you can trust to handle the job from start to finish. This includes navigating the process with your insurance company to help you receive every dollar in coverage that you are owed.

Mold can begin to grow in as little as 48-72 hours. Therefore, you must take immediate action to remove any water and dry out the structure. The longer your belongings and building materials stay saturated with water, the greater the risk is that they will be destroyed and/or mold growth will start. Our water damage professionals receive continuing education and are committed to excellent service and total customer satisfaction. Some, but not all, of the water-damage related problems we can help you with: Sewer backups, since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. Am-Cat Ems Professionals have specialized training and equipment to quickly and safely clean contaminants like.

  • Burst Pipes
  • Sewage Cleanup
  • Basement Water Extraction
  • Drain Backups
  • Hardwood Floor Drying
  • Toilet Overflows
  • Sump Pump Failures
  • Roof and Window Leaks
  • Appliance Malfunctions

Water Damage – How Best to Respond

If you have a pipe burst, the first thing you should do is to remain calm. In water damage situations most injuries are caused by slip and fall accidents. Shut off the main water supply to your home. If possible, get to your electric panel and turn off the electrical circuits for any affected areas. Remember, water and electricity do not mix, so don’t take unnecessary risks by entering rooms that have standing water with the electricity on. Learn more about our 9 -step water mitigation process here.

Our Recommended Action plan for Water Mitigation

Step 1: Call us at (888) 832-4139, We are waiting on standby for Emergencies calls Once you, contact us within 15-20 mins A member of our customer service department will respond to ask you a few questions to get a better idea of the type of emergency response you have and the extent of the damage it has caused. Within 45mins to a 1 hour, we will assign a team of professionals to your property that was compromised. (Extra sensitive issues that need Emergency Response directly fill out our Emergency service Call form now!)

Step 2: Assess the Damage and start clean-up once on the scene -
Once on the scene Will start to remove any broking glass and debris once the fire department has released the build from their investigation, we’re able to start to go to work. We will help you determine how far the fire and smoke traveled and what is the extent of the damage.

Step 3: Establish power – check to see if the power has been compromised; Providing a safe lighted environment for proper water investigating, and to determine if other sources of power is needed. (Mobile generator gas operating devices)

Step 4: Water Extraction - To prevent vapor pressure and bacterial contamination. Monitor moisture levels until environment is dry and optimal air quality is achieved, remove as much water as quickly as possible in a liquid form. Vaporize the remaining moisture as quickly as possible. Remove the vaporized air as quickly as possible.

Step 5: Clean Up – we will removal of all waterlogged items, clean up the left-over sewage, and Lessing the odors so that property is ready for further evaluation with complete a refreshing smell good clean up.

Step 6: Drying methods – placing fans and blowers with air scrubbers and dehumidifiers in containing the moister before spreading and creating Mold throughout the compromised areas.

Step 7: Packing Out the Insureds Valuables - Pack out all salvageable furniture’s and electrical components and. Pack out all salvageable clothing textures. The items that can be cleaned and restored will then undergo specific cleaning processes determined by what the item is. There are several cleaning techniques we use; dry cleaning, wet cleaning, and deodorization are just a few of these techniques. If applicable (resources to afford the expense)

Step 8: Personal Inventory Itemization - Detail writing with photos inventory of all personal damaged / non replacement loss items, inventory all compromised furniture, electrical components, and clothing textures. If applicable (resources to afford the expense)

Step 9: Temporary Housing - Emergency assistants on day or night of flood or server water damage long term lease with furnishings during restorations. If applicable (resources to afford the expense)

Our Recommended Action plan for Water Mitigation

Once help is on the way, you should consider removing personal items that are threatened by the water. Things like photo albums, collectibles, framed artwork, and firearms. Take these items to dry areas of the home to prevent further exposure to moisture.

Our Service Areas


What is Water Damage Restoration?

A: Water restoration is a specialized service that removes water from your home and restores it to a livable, pre-damaged condition. Restoring a home after a water damage emergency must happen quickly. Standing water and moisture create a perfect environment for bacteria and mold growth.

What are mitigation services?

A: According to FEMA, mitigation is the process of reducing the loss of property due to the impact of disaster. Water mitigation refers to the process of properly cleaning, sanitizing, drying, repairing, and restoring a property to its pre-water damage condition. The process of water damage cleanup is not uniform.

How to mitigate water damage from your home.

A: If your home is subject to serious water damage, due to burst pipes, flooding, fire-extinguishing water hoses or some other unforeseen catastrophe, we must locate the cause of the water leak to turn off or terminate source of water leakage. Remove surface water then start drying methods before we can start to do a Thorough clean of the compromised area.

Example of cost by rooms: Each room is expected to pay between $1,500 and $2,500. Am-Cat Ems charges an hourly rate for water damage restoration services, the charge is around $175 per hour. Special circumstances, such as debris removal, increase the average labor rate with surcharges. On average, water damage restoration costs $2,400, but prices can reach as high as $27,250.00+ The average price is broken down to $4.75-$7.00 per square foot, depending on the type of water and amount of damage done to the space.

When water compromises my Drywall what happens?

A: more often than usual water damaged causes drywall to be replaced, depending on the rating of the drywall installed / used. Wet drywall will lose its structural integrity if left alone for long enough period of time it will develop mold spores, between the insulation and the drywall.

How Long Is the Drying Process for Water Damaged Home or Office?

A: Unfortunately, there is no exact estimate on how long the drying process would take. But, in general, a water damaged Home or Office can dry out for around 5-7 days. In some cases, it would take as little as 2-3 days, and other times it takes several weeks to dry out a home or Office.

How is Mold formed?

A: In dark shaded excess water and moisture gets absorbed in wood, drywall, insulation, and wallpaper which can lead to warping, stains, bubbling, and deterioration. Hidden water leaks can also cause mold to grow and spread in areas behind walls and ceilings where it is not easily detected, through the research Am-Cat Ems found.

Does American Catastrophe Emergency Services come out at night?

A: At American Catastrophe Emergency Services, we pride ourselves on expecting the unexpected, so we are here for you 24 hours a day, 7 days a week, 365 days a year. If you have water damage in your home or business, do not hesitate to give us a call, any time day or night.

How soon can American Catastrophe Emergency Services come out?

A: According to Integrity Insurance, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime. When you have water damage in your home or business, we know time is of the essence. We provide a quick response and strive to be there within 1-2 hours of your call.

Does American Catastrophe Emergency Services work with my insurance company?

A: As a leading water restoration company, we are a preferred vendor with all major insurance companies in this area. Contact us today for a free consultation.

What is Category 2 water damage?

A: The IICRC S500 defines Category 2 water damage incidents as water that “contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.” Examples can include Dishwasher/washing machine discharge or overflow. Toilet bowl overflow with urine.

What is Level 3 water damage?

A: Category 3 water damage, aka “black water” damage, is the most extreme kind of water damage and requires swift action to mitigate serious health risks. Black water includes sewage, rising flood waters, seawater, as well as river and ground water.

What is a Category 1 water loss?

A: category 1 water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled. Some examples of a category 1 water loss: Broken water supply lines. Sink or tub overflows with no contaminants.

What can I do until American Catastrophe Emergency Services arrives?

A: If you're experiencing any kind of water damage, one of the first things you should do is move smaller items such as knick-knacks. We also recommend you put aluminum foil under wooden furniture like chair legs and entertainment centers. This will keep the stain from bleeding onto your carpet and help the wood from soaking up the water.